Google Review Management
Get More Google Reviews Without Chasing Customers
Fieldstone installs and manages an automated review system that asks real customers for feedback after completed work, follows up once, and helps you respond to every review.
Authentic customer reviews. No fake reviews or review gating.
Example message workflow
AutomatedHow it works
From completed job to public review
A job finishes
An appointment, sale, or completed service triggers the workflow automatically.
A message goes out
The customer gets a text or email asking for honest feedback, with a direct Google review link.
One reminder follows
If they haven't responded, a single reasonable follow-up goes out. No repeated nagging.
They review on their own terms
Positive, neutral, or critical. Nothing is filtered or gated beforehand.
Fieldstone monitors and responds
Every new review triggers an alert, and Fieldstone helps draft or manage the response.
What Fieldstone handles
Setup, strategy, and management, not a login
Fieldstone operates the automation on established business software; you don't need a new subscription.
Workflow setup
Built once around how your business actually completes jobs, so requests go out without anyone on your team touching it.
Request copy
SMS and email templates written in your voice, not a generic script.
Review monitoring
Every new review, across every location, tracked in one place.
Response drafting
A draft reply ready within hours of a new review, human-reviewed on plans that include it.
Negative-feedback alerts
You hear about a bad review immediately, not weeks later.
Monthly reporting
A plain-English summary of requests sent, reviews earned, and response rate.
Integrations
How the request reaches a customer
The final configuration depends on your existing systems and customer-consent requirements.
SMS and email requests
The core channel: a short message with a direct review link, sent right after the job.
QR codes
For in-person moments: the counter, the invoice, the vehicle.
CRM or invoicing triggers
The request fires from an event already happening in your existing system.
Staff-triggered requests
A team member marks a job complete and the request fires automatically.
Compliance
More reviews. Not manipulated reviews.
Read our Privacy Policy and Terms.
Pricing
Request a setup estimate
Pricing depends on request volume, number of locations, and which systems we integrate with, so we quote it after a short conversation rather than guess at a number here. Review Growth is included inside Fieldstone Profile's higher plans, or it can be bought on its own.
Review System Setup
One-time implementation
- Google Business Profile connected to your review link
- SMS and email templates written for your business
- One core automation workflow, built and tested
- A QR code and new-review alerts
- Response guidelines and staff handoff
Review Growth
Monthly managed service
- Automated requests by SMS and email
- Follow-up reminders handled for you
- New-review alerts + drafted responses
- A monthly report on requests, reviews, and response rate
- One business location
Fieldstone Profile
Complete Google Business Profile management
- Review responses within 24 hours, included from Maintain
- Automated review requests, included from Grow
- Weekly Google posts and photo updates
Full plan-by-plan pricing is on the Profile page.
See Fieldstone ProfileWho this fits
Built for businesses with frequent completed jobs
Common questions
Asked before every review system
How can a business get more Google reviews?
Ask every customer, consistently, right after a job or purchase is completed, rather than relying on staff to remember. Fieldstone automates that request from the completion event.
Can Fieldstone respond to Google reviews for us?
Yes, on the Review Growth and Fieldstone Profile plans. Fieldstone drafts responses based on your brand voice and the reviewer's sentiment, with human review available where included.
Is it legal to ask customers for Google reviews?
Yes. Asking every customer for honest feedback is standard practice. What's not allowed, and what Fieldstone never does, is paying for reviews, incentivizing only positive ones, or filtering out customers likely to leave a negative one.
What happens when a business receives a negative review?
You get an alert as soon as it posts, and Fieldstone helps draft a calm, specific response rather than letting it sit unanswered.
Can it work for multiple business locations?
Yes. Review Growth and Fieldstone Profile both support multiple locations, tracked separately.
Will more Google reviews improve local SEO?
Reviews are one part of local visibility, alongside profile completeness and consistency; they're not a guaranteed ranking shortcut. No service, including this one, can promise a specific ranking result.
What is the difference between Review Growth and Fieldstone Profile?
Review Growth is specifically the request, monitoring, and response side of reviews. Fieldstone Profile is the complete package: reviews plus posts, photos, and profile optimization. Review Growth is included inside Profile's higher plans, or it can be purchased alone.
Get started
Tell us about your business
Only your name, business name, email, and website are required.
Questions first? admin@fieldstone.digital