1. Introduction

Fieldstone Digital ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fieldstone.digital or use our services.

We operate in compliance with Canada's Anti-Spam Legislation (CASL) and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

Information you provide directly:

Business name, website URL, industry, and company size
Contact name, email address, and phone number
Responses to our digital analysis questionnaire
Messages submitted through our contact form
Information provided during onboarding or consulting sessions

Information collected automatically:

Browser type and version
Pages visited and time spent on pages
Referring URL
Device type and screen resolution
IP address (anonymized where possible)

Information from our audit tools:

Website URLs you submit for analysis
Publicly available HTML content from submitted URLs (fetched server-side)
Audit scores and findings generated by our tools

3. How We Use Your Information

We use the information we collect to:

Generate and deliver your digital presence audit report
Respond to your inquiries and provide customer support
Send you your audit results and related follow-up communications
Improve our tools, scoring methodologies, and services
Send periodic updates or marketing communications (only with your consent under CASL)
Analyze aggregate, anonymized usage patterns to improve our website

4. CASL Compliance

We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (emails, SMS) if:

You have given us express consent (e.g., checking a consent box on our forms)
We have implied consent through an existing business relationship
The message is transactional (e.g., delivering your audit report)

Every marketing email we send includes an unsubscribe mechanism. You can withdraw your consent at any time by clicking the unsubscribe link or contacting us directly.

5. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information with:

Service providers: We use third-party services to operate our platform (e.g., Supabase for data storage, Vercel for hosting, Resend for email delivery). These providers process data on our behalf under contractual obligations to protect your information.
Legal requirements: We may disclose information if required by law, regulation, or legal process.
Anonymized data: We may use aggregated, anonymized data (which cannot identify you) for research, benchmarking, or marketing purposes.

6. Data Storage and Security

Your data is stored on servers operated by our infrastructure providers (Supabase and Vercel), which maintain industry-standard security practices including encryption in transit and at rest.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

Audit report data: Retained for the report duration (typically 30 days for free reports) plus an additional retention period for our records
Contact form submissions: Retained until the inquiry is resolved and for a reasonable period thereafter
Marketing consent records: Retained for the duration of your consent plus the period required by CASL

You may request deletion of your personal information at any time by contacting us.

8. Your Rights

Under Canadian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications at any time
File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us using the information below.

9. Cookies and Analytics

We may use cookies and similar technologies to improve your experience on our website. These may include:

Essential cookies: Required for the website to function (e.g., session management)
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics with IP anonymization)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features.

10. Third-Party Websites

Our website and reports may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are designed for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Fieldstone Digital
Chatham-Kent, Ontario, Canada
fieldstone.digital/contact