We reply in person
Got a question? Ask us anything.
Refunds, the monitoring plan, how the grading works, whether we cover your kind of business, or you just want to talk through where you stand before spending anything: there is no sales team here, just a straight answer.
Prefer to talk?
Book a 15-minute callCoverage
US, Canada & Australia, remote
What to expect
- A reply from an actual person, usually within one business day, not an autoresponder queue.
- No sales call and no follow-up pitch. If the answer is "that's not a fit," we'll say so directly.
- If you're asking about an existing report or subscription, mention the email it's under so we can find it fast.
Common questions
Do I need to talk to someone before I buy?
No. The free instant check and the $49 report card are both self-serve, no card or sales call required for the free version. Contact is for questions before or after, not a gate you have to go through first.
How do refunds work?
Paid report cards carry a full-refund guarantee. Email us and tell us why it didn't work for you; refunds are processed without a retention pitch or a request to explain yourself further.
Can I ask about a business you haven't graded yet?
Yes. If you're deciding whether the free check or the paid report is the better starting point for your situation, that's a normal question to send in before running either one.